Privacy Policy

Introduction

Homewise Solutions Mortgage Brokers ("Homewise", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and store your personal information, and how you can access or correct it.

What Information We Collect

We may collect the following types of personal information:

  • Full name, contact details (address, phone number, email)

  • Date of birth, occupation, and employment details

  • Financial information (income, expenses, assets, liabilities)

  • Identification documents (e.g. driver’s licence, passport)

  • Credit-related information

  • Property and loan preferences

  • Any other information you provide to us directly

How We Collect Your Information

We collect personal information through:

  • Online forms and applications on our website

  • Phone, email or in-person conversations

  • Third parties, such as lenders, credit reporting agencies, or referral partners (with your consent)

Why We Collect Your Information

We collect your personal information to:

  • Assess your eligibility for home loans or related financial products

  • Submit applications to lenders on your behalf

  • Provide personalised mortgage advice and loan comparisons

  • Comply with legal and regulatory obligations

  • Communicate with you and manage our ongoing relationship

Disclosure of Your Information

We may disclose your information to:

  • Mortgage lenders and financial institutions

  • Credit reporting bodies

  • Our staff, contractors, and service providers (such as IT or compliance support)

  • Regulatory bodies if required by law

  • Any other third party with your consent

We do not sell your information to any third parties.

Storing Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your data may be stored electronically or in secure physical files, with appropriate safeguards in place.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. To do this, please contact us using the details below.

Cookies and Website Data

Our website may use cookies and similar technologies to enhance user experience and track website performance. You can adjust your browser settings to manage cookies.

Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

Homewise Solutions Mortgage Brokers
Email: info@homewisesolutions.com.au
Address: 308 Fitzgerald Street, Perth WA 6000

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website. Please review this policy periodically.